Last Updated: 24-08-2023

Thank you for choosing Digioverse. We appreciate your trust in our downloadable products. Please take a moment to review our refund policy for downloadable products.

1. Eligibility for Refund:

1.1. Timeframe: You are eligible for a refund for downloadable products within 7 days from the date of purchase.

1.2. Conditions: To be eligible for a refund, the following conditions must be met:

• The product must not have been downloaded or accessed.
• You must provide a valid reason for requesting the refund.

2. Requesting a Refund:

2.1. Contact Information: To request a refund for a downloadable product, please contact our customer support team at support@digioverse.com . Please include your order number, the name of the product, and the reason for the refund request.

2.2. Reason for Refund: We appreciate your feedback on why you are requesting a refund. This helps us improve our products and services.

3. Refund Process:

3.1. Review: Once we receive your refund request, we will review it to ensure it meets the eligibility criteria mentioned above.

3.2. Refund Notification: We will notify you of the approval or denial of your refund request via email within 3 days.

4. Refund Method:

4.1. Refund Type: Approved refunds for downloadable products will be issued in the same form of payment used during the original purchase.

4.2. Processing Time: Refunds may take 2-3 working days to process and reflect in your account, depending on your bank or payment provider.

5. Non-Refundable Situations:

5.1. Downloaded Product: Once a downloadable product has been downloaded or accessed, it becomes non-refundable.

6. Contact Information:

If you have any questions or concerns about our downloadable product refund policy, please contact our customer support team at support@digioverse.com

7. Changes to this Refund Policy:

Digioverse reserves the right to update or modify this refund policy at any time. Changes will be effective upon posting the updated policy on our website. Please check this page periodically for any changes.

By purchasing and downloading products from Digioverse, you acknowledge and agree to the terms of this refund policy.

This document outlines our downloadable product refund policy and is not intended to override or replace any additional statutory rights you may have under applicable laws.

Digioverse

support@digioverse.com

www.digioverse.com

info@digioverse.com

+92 3124396928